TERMS AND CONDITIONS

Terms and Conditions of Electrician Near Me (PTY) Ltd.

Interpretation

Welcome to electriciannearme.co.za, this website, related mobi-sites and software applications (the “website”) is owned and operated by Electrician Near Me (PTY) Ltd.

These website terms and conditions (“Terms and Conditions”) govern the ordering, sale and delivery of products/goods, and the overall use of the website.

The Terms and Conditions are enforceable and binding against all persons that access or use this website (“customer”, “you”, “your” or “user”). By using this website and by clicking on the “Complete Order” button on the website, as applicable, you acknowledge that you read and agree to be bound by these Terms and Conditions.

Quotation

You agree that all Quotes and Invoices are not valid without these terms and conditions of sale and that you understand these terms in full
Quotations are based on general standards and should the customer customize or deviate from standard practice, additional fees could apply. This will be clearly communicated to the customer immediately when Electrician near me becomes aware of the deviation from the standard practice
Any quotation given by the supplier is not an offer to sell the goods but constitutes an invitation by the supplier to the customer to do business with the supplier
A quotation is only valid if it has been received by the customer in an unchangeable, secure format, and has not been changed in any way. Quotes are only valid while stocks last, and special offers only last until all of such stock has been sold out, even if the promotional end date is specified as a later date
The supplier may withdraw the quotation without any prior notice or reason.
The supplier may accept or reject in whole or in part any order placed upon it by the customer related to the quotation
Any variation to the quotation requested by the customer will make the quotation null and void and a new quotation has to be issued reflecting such variations

Quality of Workmanship:

All work performed by Electrician Near Me (PTY) Ltd. will be carried out in accordance with industry standards and best practices. The company guarantees that all work will be free from defects in workmanship for a period of three months from the date of completion. During this period, any defects in workmanship will be rectified at no additional cost to the customer. After three months, the standard call-out fee and charges will apply.

Dispute Resolution:

In the event of a dispute regarding the quality of workmanship, the customer agrees to first attempt to resolve the dispute through mediation with an experienced mediator in the electric industry. If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa and the best practices for dispute resolution in the electric industry.

The arbitration shall be conducted by an arbitrator with expertise in the electrical industry, and the arbitrator’s decision shall be final and binding on both parties. Each party, the customer and Electrician near me, respectively, will be responsible for their own expenses related to the arbitration process. This includes, but is not limited to, legal fees, suspension fees, and other expenses related to the arbitration process

Customer Responsibilities:

The customer is responsible for providing access to the work site and ensuring that the site is safe and free from hazards. The customer must also provide any necessary permits and approvals required for the work to be carried out

Availability of Goods

Receiving a quote does not imply that the items on the quote are in stock. Customers are required to make an enquiry regarding stock availability before making any payment.
Stock availability is only valid for the date and time that the stock availability confirmation was made. No stock will be held at the premises of the supplier unless specifically requested by a customer

Orders

If any order is placed via telephone by the customer, the supplier may require such orders to be confirmed in writing by the customer.
Any order placed by the customer shall become irrevocable by the customer after the supplier has accepted it

Pricing of goods

Any prices found on our website serve for reference purposes only. Prices and specifications are subject to change without prior notice.
Unless otherwise stated the price quoted shall include the price for the goods, any taxes, duties and charges of any nature whatsoever imposed by any law, regulation or enactment of whatsoever nature

Payment of Goods and Services

Electrician Near Me are committed to provide secure online payment facilities. All transactions are encrypted using appropriate encryption technology
Payments for goods can be made via –
- credit card: we may require additional information when payment is made via credit card in order to authorise and/or verify the validity of the payment. In these instances, we are entitled to withhold delivery until we receive the requested information and authorisation is obtained for the amounts. If authorisation is not received, the order for goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the goods. You also warrant that your credit card has sufficient available funds to cover the costs incurred as a result of the services used on the website
- direct bank deposit or electronic funds transfer (EFT): if payment is made via direct bank deposit or EFT, payment must be made within 3 days of placing the order. Electrician Near Me will not accept the order if payment is not received timeously
No Cheque Payments will be accepted as a method of payment by the supplier.
- If a cheque payment has been made into the supplier’s account, the amount will be refunded to the customer’s bank account after the full amount of the cheque has cleared in the supplier’s account, which may take up to 10 working days or longer
If any payments for stock has been made after first requesting stock availability check before making such payment, the customer can either choose to have the payment refunded back into their account with the supplier carrying the bank charges for the transaction for such refund, or choose another product that the supplier is selling after paying in the excess amount over the original product, or having the SHORTFALL refunded to him with the supplier carrying bank charges for the transaction in making the refund

Delivery Charges

Delivery charges are always carried by the customer unless specifically stated otherwise on the quote
If the quote carries a delivery charge of 0 (zero), it implies that goods will be delivered COD. If this is not the case, the customer must still pay the delivery charges even though it was not specifically stated on the quote
If the words “COD Delivery” appear on the quote, it implies that no delivery charges will be charged to the customer, who is a COD customer. If this is not the case, delivery charges must still be carried by the customer even though it was not specially stated on the quote.
If the delivery charge amount is left blank, delivery charges must still be carried by the customer even though it was not specially stated on the quote
All delivery charges will include insurance of such a delivery
Collection of Goods – Goods may be collected from our premises if arranged prior to collection. It is however, our policy to have the goods delivered and this will therefore be a special arrangement

Returns

Returns will be allowed if products are not satisfactory. It is the customer’s responsibility to inform Electrician Near Me in writing of the need for a return to be processed within seven working days from delivery of the goods. Goods must be in the original packaging, unused and in the same condition that it was received in by the customer. It should be noted that certain products are non-returnable and non-refundable such as all batteries and discounted/sales items. All sales are final due as stipulated in this Terms and Conditions